FAQs
Frequently Asked Questions
Orders and Payments
- What payment methods do you accept? We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All our payments are processed securely.
- Can I modify or cancel my order? Once an order is confirmed, it is not possible to modify or cancel it. Please make sure all details are correct before completing your purchase.
Shipping and Delivery
- How long will it take for my order to arrive? We process orders in 1-2 business days. The estimated delivery time for domestic shipments is 3 to 5 business days.
- How can I track my order? Once your order has been shipped, you will receive an email with a tracking link. You can use this link to check the status of your package in real-time.
- Do you offer international shipping? Yes, we offer international shipping. The costs and delivery times vary depending on the destination.
Returns and Warranty
- What is your return policy? We accept returns of unused products in their original packaging up to 30 days after delivery. To start the process, please visit our Returns section on the website.
- What should I do if my product arrives damaged? If your product arrives in poor condition, please contact us immediately at pyraworldbusiness@gmail.com. We will help you find the best solution.